At PMC WEBTECH (a wing of Perfect Media Communication), we value our clients and aim to provide high-quality website development and digital services. This Refund & Cancellation Policy outlines the terms regarding cancellations, refunds, and adjustments.
1. Project Confirmation
All projects are initiated only after receiving a written confirmation (email/WhatsApp/message) and an advance payment from the client.
Once the project scope and requirements are confirmed, changes may affect cost and delivery timelines.
2. Cancellation Policy
If a client wishes to cancel the project before work has started, the advance payment is non-refundable but may be adjusted against future services.
If cancellation is requested after the project has started, charges will apply for the work completed up to that stage.
No cancellation is accepted once the website is delivered and approved.
3. Refund Policy
Advance payments are strictly non-refundable as resources and time are allocated immediately upon project confirmation.
Partial refunds may be considered only if PMC WEBTECH is unable to deliver the agreed services due to unforeseen internal reasons.
No refund will be applicable in cases where:
Client delays project delivery by not providing required content or approvals.
The project scope changes significantly from the original agreement.
Third-party services (like hosting, domain, or plugins) fail or cause disruptions.
4. Delivery & Acceptance
Once the final website is delivered and approved by the client, no refund requests will be entertained.
Minor adjustments and bug fixes will be handled as part of our support service, depending on the chosen package.
5. AMC & Ongoing Services
Payments for Annual Maintenance Contracts (AMC), digital marketing, or any subscription-based services are non-refundable once activated.
6. Contact for Refund/Cancellation Requests
All refund or cancellation requests must be sent in writing to our official email.
π§ Email: support@pmcwebtech.com
π Phone: +91-9437404000